Individual hygiene measures and personal protective equipment

  • Informing and encouraging staff and the third to comply with the proper practices of personal and respiratory hygiene.
  • Providing appropriate facilities and required materials to the workers and placing appropriate mechanisms for antiseptic of the tiles at the entrances and exits and in the common areas of the accommodation.
  • Providing staff with appropriate personal protective equipment.
  • Supervision of the adequacy of personal protective equipment supplies.
  • Training of stuff for the safe use of personal protective equipment and supervision of their proper use.
  • Informing and training staff on the COVID-19 suspected case management plan.
  • Supervision of the attendance of third parties (eg customers, associates, distributors, etc.) in the area of ​​the accommodation and informing them in order to avoid overcrowding to ensure the observance of the required distances and to use the means of personal protection.
  • Establishment of a gradual attendance / departure program for employees in order to avoid overcrowding and to ensure the observance of the required distances.
  • Continuous information of the staff for the personal hygiene and the preventive measures in all areas.
  • Frequent hand washing with soap and water.
    Disposal of media used to disinfect work surfaces in a closed bin.
  • Avoid shaking hands, although generally close to at least two meters of physical contact from colleagues, customers or third parties in all workplaces, hotel areas and rest areas.
  • Avoid touching your face with your hands and specific eyes, nose and mouth.
  • Inform the health officer in case of illness or symptoms compatible with COVID-19 infection or contact with possible confirmed case and removal from the workplace.
  • Staying at home in case of illness and informing the health officer.
  • Return to the workplace only if the laboratory test is negative and after 14 days after close contact with a confirmed case of COVID-19.
  • Reception service.
  • The staff takes the necessary hygiene measures (hand washing), keep a distance of at least one meter from the customers (avoid handshakes) and follow the hygiene rules.
  • Special equipment for the occurrence of an incident such as gloves and disposable masks, antiseptic cleaning wipes, long-sleeved wheels, laser thermometer wheel.
  • There is an antiseptic for use by the client in the socket.
  • Regular disinfection of the reception surfaces.
  • Appropriate configuration of the reception added floor marking at a distance of two meters where the customer will stand appropriate marking of distances in the waiting area appropriate arrangement of furniture and proper management of people waiting to be served in order to reduce waiting time and keep distance.
  • Avoid overcrowding during check-in, check-out keeping distance.
  • Extending the period between check-in and check-out. Check-out until 11:00 a.m. and check in from 15.00 p.m. With the time between each check-in and check-out between different customers the room is cleaned thoroughly disinfected and you follow adequate natural ventilation of the space.


Floor and room services

  • Discarded equipment is discarded in special bags.
  • When using disinfectants, the space must be well ventilated.
  • Thorough cleaning and very good room ventilation are applied during the hours between stays.
  • The operation of the washing machines in terms of the temperature used and the dosage of detergents are checked.
  • The adequacy of personnel equipment (gloves, masks, robe, closed shoes) is checked
  • Uncommon room cleaning during the stay.
  • The daily change of towel clothing and the evening preparation of the room is abolished. The customer is served only upon request upon arrival.
  • For departures, meticulous disinfection with a steam cleaner is applied on the disputed rooms of the room and the bathroom.
  • Decorative objects (pillowcases) are removed.
  • A disposable cover is placed on the TV and air conditioner controls.
  • Fabric surfaces are cleaned with a steam device.
  • Opening doors and windows for natural ventilation of the space daily.
  • Installing antiseptic liquid in each room.


  • The transfer to and from the port is valid with a charge of 10 euros per person, observing the hygiene measures or is not provided.
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